28 Years in Formal Manufacturing
1-866-226-6370 Welcome to Camo Formal - Camouflage Wedding and Camo Prom Formals
28 Years in Formal Manufacturing
1-866-226-6370 Welcome to Camo Formal - Camouflage Wedding and Camo Prom Formals
How do I know what size to order?
Will I need Extra Length?
What if my dress needs alterations?
What is your return policy?
Can I get a refund if my dress does not fit?
Can I exchange my dress for a different size?
How do I register to get a Wedding Getting Started Kit?
Can I get a dress in a different camo?
Do you have a store where we can try on dresses?
Do you have a printed catalog?
Do you have a group discount?
Do you have a payment plan?
Where are you located?
What does Manufacturing Time mean?
What fabric are the dresses made of?
Can Camo Formal add camo to my dress?
Can I buy fabric?
When will my order be shipped?
Will all items we shipped together?
How can I check on my order?
Will my dress ship early?
What does RUSH SHIPPING mean?
How can I get a problem corrected?
How do I send photographs?
Do you have Wholesale Accounts?
How do I know what size to order?
Please use the FITTING FORM and FITTING VIDEO to help select the closest size to order.
Please follow the form instructions for where and how to measure.
Once you have been measured and have decided what size to order we would be happy to double check your choices and will help select the closest size to order. Please expect minor alterations no matter what size you order.
Click here for a Printable HOW TO MEASURE Form
and here for a
How To Measure Video (WMV)
Will I need Extra Length?
Dresses are designed for an average height of 5’6” wearing a small heel.
If you are less than 5’6” please expect that you may need a hem.
If you are taller than 5’6” please consider “adding length” when selecting order options.
If you have not yet ordered, we can help you select the closest size to order. Please expect minor alterations no matter what size you order. Please use the FITTING FORM and FITTING VIDEO to select the closest size to order.
Click here for a Printable HOW TO MEASURE Form or here for a How To Measure Video (WMV)
We can possibly send more photographs if you are unsure of a certain style. Please email a note to info@camoformal.com and we’ll check our photography file.
If you order a dress that is extremely too small or large we will exchange the same dress for a different size for a $35 exchange/alter fee. Upon receipt of the original dress, we will either alter the returned dress or manufacture and send another size dress. We will alter or exchange and re-ship 5 days. UPS GROUND Shipping back to you is included in the exchange fee at UPS Ground Rates. If you need it back more quickly than UPS Ground shipping, you will need to include additional shipping at the rate you need.
How do I register to get a Wedding Getting Started Kit?We have been in business for 29 years and are familiar with most fittings issues. Please use our FITTING FORM and FITTING VIDEO to help you measure and select the closest size to order.
Camo Formal is an online ecommerce company and has the skill and years of expertise in working with measurements.
Do you have a printed catalog?MANUFACTURING TIME refers to how quickly we design, cut, sew, and package your order. The normal delivery time is specific to each item and is an option that you choose when ordering. From 3 to 10 weeks is “normal.” Your items may ship earlier than the “normal” delivery but will not ship later.
RUSH MANUFACTURING means that we will have the package ready to ship quicker than the normal time and that you are paying to go ahead of orders that are waiting to be sewn and shipped. This is particularly an issue in times like prom where you would like your dress by a certain day and we are extremely busy.
SHIPPING DELIVERY TIME is a separate choice and is the charge of the packaging and transportation. UPS is our standard shipper used and the rates are from UPS rates and tables. UPS SHIPPING MAP
UPS Standard Ground is the least expensive and takes the longest to deliver but is often adequate to meet your wear/need date with manufacturing time allowed. However if you have a quick wear/need date, please select shipping that allows the package to arrive on time after production and shipping. UPS SHIPPING MAP
All items are shipped from Pineville, Louisiana. UPS days to ship are in “Zones” with 1day to 5 days depending on how close or far your address is from Louisiana. Check UPS TIME ESTIMATE
Please note that UPS does not count the first day an item ships in the “expected” number of days to deliver.
What fabric are the dresses made of?If you ordered and checked out as a “guest” you will not have an account but will receive an email update and tracking number when your order is shipped.
If you need to call to check, please call 1-866-226-6370 and have your order # and a bill to name.
Will my dress ship early?When we get an order we make a note of MANUFACTURING TIME, WEAR DATE, and SHIPPING DELIVERY choice.
If it is a RUSH order, we put it ahead of all orders with “regular” delivery.
As a factory with capacity, employees and other physical constraints we prepare for and are committed to 100% on time deliveries.
How can I get a problem corrected?Please see text below that is a mandatory check box when ordering..
"I understand that this is a special ordered product and that there are no refunds, exchanges or cancellation after this order is placed. I agree that I have selected the sizes and items with the options I want and with the manufacturing time and shipping needed and that no changes or substitutions are possible after this order is placed. "
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